Women in the information technology profession: a literature review, synthesis and research agenda

Gender differences in IT careers appear to be affecting the competitiveness of companies globally. It is posited that given the current labor shortage in the IT industry, it has become more important than ever to reduce sources of leakage in the IT career paths of women. A model of barriers faced by women in the field of information technology is presented. Three distinct career stages of career choices, persistence and advancement are analyzed. At each stage, the effects of social and structural factors which may act as barriers are identified and discussed. Social factors include social expectations, work–family conflict and informal networks, while the structural factors are occupational culture, lack of role models and mentors, demographic composition and institutional structures. A proposed research agenda is offered. It is suggested that these social and structural factors as well as their interactions will result in turnover of women in IT. European Journal of Information Systems (2002) 11, 20–34. DOI: 10.1057/palgrave/ejis/3000417